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Terms & Conditions

Dilivery quantity
The products chosen by you will be packed as 6, 9, 12, 15 or 18 - 750 ml bottles items; or 36 - 200 ml bottles items. Packages are shipped via DHL or a courier depending on the size of the order. Please, make the most of the item sizes.

Delivery costsFor orders within Germany we charge as follows:

Amount

Package

Delivery costs

1 bottle

1,10 €

4,90 €

2 to 3 bottles

1,80 €

6,00 €

from 4 bottles

2,90 €

7,50 €

Trial sets are shipped without extra charges (package and delivery included) only within Germany.

International orders will be charged at appropriate rates (subject of prior enquiry). Our prices are valid for all product sizes available online including bottles and packaging.

Insurance
Insurance coverage is provided by us. Insurance fee for frost damage and breakage is charged with 1% of the order invoice and is paid by the customer.

Contract conclusion
The products shown in our online shop does not state a legally binding offer. By clicking the “Order” button you submit your order for the products put in your basket. If you submitted us your email account, you will receive the order confirmation with terms and conditions attached immediately via email, otherwise you will receive the above information attached to the invoice sent together with the products.

Right of withdrawal
Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website for a full refund. This does not apply to items personalised or made to your specification, items such as cosmetics that, by reason of their nature, cannot be returned or perishable goods (e.g. food and flowers).To cancel you can fax us, email us or write to us within two weeks of delivery of your item(s). You must take reasonable care of the item(s) and must not use them.

The return address is:

Weinkellerei Weinkönig GmbH
Am Sender 1
D-56070 Koblenz

Fax-Nr. 0261/81894
E-Mail:
info@weinkoenig.de

For your protection, we recommend that you use a recorded-delivery service with adequate insurance to cover the value of the items.

Taxes
The VAT is included in the price for orders within the EU.

Orders from outside the EU are without German VAT. The buyer is solely responsible for any import duty, import taxes or other incidental charges that may apply to their particular country or state.
Payment
For the new customer please note that all goods must be paid for in full before shipping. Payment can be done with following account:


Sparkasse Koblenz

IBAN: DE04570501200000235143
BIC (SWIFT-Code): MALA DE 51 KOB

Commerzbank Koblenz

IBAN: DE10 5704 0044 0501 3412 00
BIC (SWIFT-Code): COBADEFFXXX

Errors and Omissions
We make efforts to ensure the accuracy of the information published on our web site. If an error is made, we reserve the right to refuse or cancel any orders placed for products affected by the error.

Guarantee
Our products are high quality goods. In case you should have any reasonable claim we replace you the rejected product.